Who we are
Our website address is: https://www.sarocat.ch.
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of his or her privacy as well as protection against misuse of his or her personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.
In close cooperation with our hosting providers, we make every effort to protect the databases as well as possible from unauthorized access, loss, misuse or forgery.
When accessing our websites, the following data is stored in log files: IP address, date, time, browser request and generally transmitted information about the operating system or browser. This usage data forms the basis for statistical, anonymous evaluations so that trends can be identified, which we can use to improve our offerings accordingly.
This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
When visitors post comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and user agent string (this identifies the browser) to help detect spam.
If you are a registered user and upload photos to this website, you should avoid uploading photos with an EXIF GPS location. Visitors to this website might download photos stored on this website and extract their location information.
When you post a comment on our website, this may be consent to store your name, email address and website in cookies. This is a convenience feature so that when you post another comment, you don’t have to re-enter all this data. These cookies are stored for one year.
If you have an account and log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.
When you sign up, we will set up some cookies to store your login information and viewing options. Login cookies expire after two days and display option cookies expire after one year. If you select “Stay logged in” when you sign up, your login will be kept for two weeks. When you log out of your account, the login cookies are deleted.
When you edit or publish an article, an additional cookie is stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the article you just edited. The cookie expires after one day.
Embedded content from other websites
Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
What we collect and store
We collect information about you during the checkout process in our store. While you visit our website, we record:
Viewed products: Here we show you products that you have recently viewed.
Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs.
Shipping address: We will ask you to provide this, for example, to help us determine shipping costs before you place an order and to send you the order.
When you shop with us, we will ask you to provide information such as your name, billing and shipping address, email address and phone number, credit card details/payment details, and optional account information such as username and password. We use this information for the following purposes:
- Sending information about your account and order
- Response to your inquiries, including refunds and complaints
- Processing of payment transactions and prevention of fraud
- Set up your account for our store
- Compliance with all legal obligations, for example, the calculation of taxes
- Improve our store offers
- Send marketing messages when you want to receive them
- When you create an account with us, we store your name, address, email address and phone number. This information will be used to fill in the payment information for future orders.
We typically retain information about you for as long as we need and are required to retain it for the purpose for which it was collected and used. For example, we store order information for 10 years for tax and billing purposes. This includes your name, email address, and billing and shipping address.
We also store comments or reviews if you choose to leave them.
Who from our team has access
Members of our team have access to the information you provide. For example, both administrators and store managers can access the following:
- Order information such as products purchased, the time of purchase, and the shipping address and
- Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to process orders, make refunds and assist you.
With whom we share your data
If you request a password reset, your IP address will be included in the reset email.
When you make a payment by credit card, we share your data in encrypted form with the respective payment provider.
How long we store your data
When you post a comment, it is saved indefinitely, including metadata. This way, we can automatically detect and approve follow-up comments instead of holding them in a moderation queue.
For users who register on our site, we also store the personal information they provide in their user profiles. All users can view, change, or delete their personal information at any time (the username cannot be changed). Administrators of the website can also view and modify this information.
What rights you have to your data
If you have an account on this website or have posted comments, you may request an export of your personal information from us, including any information you have provided to us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to retain for administrative, legal or security needs.
Where your data is sent
Visitor comments could be examined by an automated service for spam detection.
The author assumes no responsibility for the correctness, accuracy, timeliness, reliability and completeness of the information.
Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.
Liability for links
References and links to third party websites are outside our area of responsibility. Any responsibility for such websites is declined. Access to and use of such websites is at the user’s own risk.
The copyrights and all other rights to the content, images, photos or other files on the website belong exclusively to Saro Cat AG or the specifically named copyright holders. For the reproduction of any elements, the written consent of the copyright holders must be obtained in advance.